At TasksLeader, we respect your privacy and are committed to protecting the personal and business data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and Virtual Assistant services.
1 INFORMATION WE COLLECT
To provide effective Virtual Assistant services, we collect the following types of information:
Account Data: Name, email address, phone number, and business details provided during registration.
Payment Data: Billing address and payment method details (processed through secure third-party processors like Stripe, PayPal or razorpay; we do not store credit card numbers).
Operational Data: Information, files, and credentials you share with your assigned Virtual Assistant to perform tasks (e.g., CRM access, social media logins, calendar data).
Technical Data: IP address, browser type, and usage data collected via cookies to improve our website performance.
2 HOW WE USE YOUR INFORMATION
Service Delivery: To assign the right Virtual Assistant and execute the tasks you delegate.
Communication: To send updates, invoices, and support-related messages.
Security: To verify identities and prevent fraudulent transactions.
Improvement: To analyze how our platform is used and improve our service offerings.
3 DATA PROTECTION AND SECURITY
TasksLeader implements robust security measures to protect your data:
Confidentiality: All TasksLeader Virtual Assistants are bound by strict, legally enforceable Non-Disclosure Agreements (NDAs).
Access Control: We use encrypted channels for communication and recommend that clients use secure password managers (e.g., LastPass or TasksLeader client portal) to grant tool access without revealing raw passwords.
Encryption: Our website uses SSL (Secure Socket Layer) encryption to protect data transmission.
4 DATA SHARING AND DISCLOSURE
We do not sell, rent, or trade your personal or business information to third parties. We only share information in the following circumstances:
- With Your Assigned VA: Only the information necessary for the Virtual Assistant to complete your tasks.
- Service Providers: With trusted third-party vendors (like payment processors or email hosting) who help us operate our business.
- Legal Requirements: If required by law, we may disclose information to comply with legal processes or protect the rights and safety of TasksLeader and its Clients.
5 DATA RETENTION
We retain your personal information for as long as your account is active or as needed to provide you with services. Upon termination of service, you may request the deletion of your data, subject to our legal obligations to retain records for tax and auditing purposes.
6 CLIENT PRIVACY RESPONSIBILITIES
As a user of a Virtual Assistant service, you agree to:
• Avoid sharing highly sensitive personal information (such as Social Security Numbers or private medical records) unless absolutely necessary for the task.
• Revoke access to your third-party accounts once the service or task is completed.
7 COOKIES AND TRACKING
We use cookies to enhance your experience. You can choose to disable cookies through your browser settings, though this may affect the functionality of certain parts of our website.
8 YOUR RIGHTS
Depending on your location (e.g., GDPR in Europe or CCPA in California), you may have the right to:
• Access the personal data we hold about you.
• Request the correction of inaccurate data.
• Request the deletion of your data.
• Object to certain processing activities.
9 CHANGES TO THIS POLICY
TasksLeader reserves the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date" at the top.
10 CONTACT US
If you have questions or concerns about this Privacy Policy or how your data is handled, please contact our Data Protection Officer: